Privacy Policy

Cover Dubai created this privacy statement to demonstrate our commitment to the privacy of our customers and website users. This policy explains how we use, maintain, and disclose information collected through our services and website. Our website is not directed to children under 13 years of age.

Information we collect

We may request personal information through product orders, information requests, support interactions, and other forms where you choose to provide it. This can include your name, email address, postal address, telephone or fax number, payment account information, and other details needed to provide the requested service. We also keep records of customer and technical-support contacts.

Google Analytics

We may use Google Analytics to understand how visitors use our site, including visit frequency, pages viewed, and referring sites. Google Analytics collects the IP address assigned to you on the day of your visit, rather than your name or other directly identifying information.

Google Analytics may place a persistent cookie in your browser to recognize a return visit. The resulting information is transmitted to and stored by Google. We use this information only to improve our site and services, and do not combine analytics information with personally identifiable information. You can prevent Google Analytics from recognizing return visits by disabling its cookie in your browser.

Offers and service announcements

Customers and users may occasionally receive newsletters or email about products, services, or special offers. You can opt out of promotional communications. In rare cases, we may send service-related notices, such as a maintenance announcement. These notices are not promotional and may be necessary to provide your service.

Legally required disclosures

We may disclose personal information when required by law, or when we believe disclosure is necessary to protect Cover Dubai’s rights or comply with a legal process. We may also disclose information when necessary for national security, law enforcement, or other matters of public importance.

Third-party websites

Our site may link to third-party websites. Cover Dubai is not responsible for the privacy practices of those sites or of our customers. Please review the privacy statement of every site that collects personally identifiable information. This policy applies only to information collected by Cover Dubai.

Your responsibility

You are responsible for protecting your customer ID and password. Keep them secure, do not share them, and sign out when a session ends—on public and private computers alike. Please also keep your contact and payment information up to date through the Cover Dubai Control Panel.

Some information may need to be retained after account termination to provide requested services, meet legal obligations, resolve disputes, or enforce agreements.

Changes to this policy

Cover Dubai may change this Privacy Policy at any time. Any update will be posted on this website.